11 thoughts someone whose worked in retail can instantly relate to.

11 retail problems

1. It's 1 minute until closing, a customer walks in and not only are they stopping you from going home but they also have no idea what they want, instant first thought: "WHY AN EARTH ARE YOU COMING IN? I'm not serving you, I want to go home."

2. A customer starts asking you for advice on a technical problem but the products is filthy with dirt and god knows what else: "how are you even using the device in this state, please go shower!"

3. A customer comes in quoting that customer service have told them we'll fix their problem: "I highly doubt it, more like they wanted you off the phone and now you're going to have to call back up."

4. Customer: It's a beautiful day outside isn't it?! Me: I know, I have to work so please quietly shut up.

5. A customer comments on your lunch break while your shop is crazy busy full of customers. "I haven't even had a lunch break!"

6. Those customers that come in stinking of BO: "Can you really not tell that you really really need a shower? Can I push you in a fountain?"

7. You're rota'ed to work 9-530... as if, more like working an extra hour a day, valuable sleep and chill time.

8. A customer comes in to buy say a phone or a fridge but has no idea what they want and expects you to go through every single product in detail: "Really? Okay get ready to set up camp for the night."

9. ...Or a customer comes in and knows exactly what they want and want with it: "(fist punch the air) woo hoo you're amazing and made my job easy."

10. I saw this item priced ...... at a completely different shop, are you going to match it: (you have no power to change it) "ermm no why are you here if you don't like our prices."

11. Customer comes in moaning and bitching about everything and anything ending up with I'm never coming in again, I will be leaving your service: "good, I'll happily not serve you again pretending to be polite."

Have you worked in retail? Can you relate to these thoughts?



14 comments

  1. I've never worked in retail but I can understand why some of these can be very annoying! I always wish the cashiers a nice day and a happy evening! I love how it makes them smile :D


    XX

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  2. I used to work in retail and a lot of these sound very familiar!


    www.bethanlikes.com

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  3. haha I love this post. They're all SO true! I used to hate when customers came in at 9:59 when I was already mopping the shop and stroll around not knowing what they want. EH, I have a life, get out!


    Chrissy x
    www.chrissylilly.com

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  4. Ashleigh Stevens26 April 2015 at 18:12

    I agree with all of the above! I have so many of these situations on a regular basis that it pains me. When there is a bad customer it can really put a downer on your day but it is so lovely to be thanked and be treated nicely by customers. It's why I like to give positive feedback to managers or online now - it's nice to be thanked :)

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  5. YES! It's so hard sometimes to just bite your tongue, as so many think you must be dumb just because you work in retail :/ xx

    Gemma ♥ | Miss Makeup Magpie

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  6. Number 4 and 6 - YES! Customers that are rude and act like they are better than you are the worst as well. I have to hold myself back SO MUCH from having a go at them aghhhh

    The Velvet Black // UK Style & Beauty Blog

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  7. Aww, people like you are what makes working in retail that much better haha. -Kristy

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  8. Hahah yeah exactly, they sometimes seem to think your life is the shop and you just don't want to come home - if you're going to come in last minute, please at least know what you want to buy! -Kristy

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  9. I'm glad you can relate to them too! -Kristy

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  10. Yes I love those customers that really appreciate your efforts, I had one buy me a massive cookie and tea the other week in appreciation - I couldn't believe it! It definitely is nice to be thanked, it's lovely thate you like to share your positive experiences! -Kristy

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  11. Haha yes exactly that, I sometimes wonder how I manage to keep calm rather than say what I really want to lol. -Kristy

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  12. Yeah there's no need for customers to think they're the better one, it's really frustrating especially when the customer is wrong but you obviously have to keep quiet about that factor. Haha, me too me too! -Kristy

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  13. haha :) If I can make someone's day a bit better, my day gets better too :)


    XX

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  14. Hahaha I agree with EVERYTHING! I worked in retail and it is not fun! Just resigned a few months ago, and I've never felt so free haha! :p

    Heather Xx
    100waysto30.co.uk

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